Shipping policy

All our orders are sent via tracked courier delivery service using our preferred and quick courier partners.

You will receive a confirmation once your order has been dispatched and tracking details will be confirmed to you via email from our carrier up to 24 hours after dispatch.

We make every effort to deliver your goods within the estimated timeframe, however, delays are occasionally inevitable due to unforeseen factors.

If your parcel is not delivered within the timescale, or you have received a notification of a failed delivery attempt please contact us at info@ikorganics.com or you may call us at 0336 111 0013.

Our courier will attempt delivery on three occasions, before returning the goods to our warehouse.

We will issue a full refund on any undelivered goods.

Please note that the delivery charge on the original order is non-refundable.

Your refund will be credited back to your payment method, upon receipt of the undelivered goods. This could take up to 10 working days to complete.